SKILLS TRAIING: Norma Mazina, SiphosethuMatomela and BongekileGogela receive front office training from supervisor Faith Jegede at Kwantu Private Game Reserve in the Eastern Cape.
Norma Mazina, Siphosethu Matomela and Bongekile Gogela are all eager to pursue careers in the hospitality industry thanks to work experience gained at Kwantu Private Game Reserve.
Kwantu responded to a hospitality skills development and training partnership request by Siyasebenza – a skills training centre in Port Elizabeth – to host students in order to ensure they get exposure and practical experience in the hospitality industry.
Kwantu started to place Siyasebenza candidates at the reserve towards the end of 2015, and to date, trained approximately 25 students.
Students are placed in various roles, where they show potential and passion. Some are placed at front office or housekeeping, among others.
Bongeka Gogela, 26, has also received experience in waitressing and front office.Her mom lives in New Brighton, Port Elizabeth and she is the only child.
“Working at Kwantu has taught me how to communicate with guests. How I communicate has also improved.
“Since I have been at Kwantu I have a desire to grow within the industry. I would like to further my education and obtain a diploma in food and beverage and work in the hospitality industry. I dream of owning my own car, house and help at home. One of the lessons I will never forget is that smiling is contagious. When you smile your guests smiles back at you,” said Gogela.
Norma Mazina, 24, from Zwide in Port Elizabeth, said she enjoys here training at the reception desk at Kwantu. “I love the fact that I am receiving training working at the reception desk.
“It is not easy to be away from my husband and other family but I am lucky to work with a team like the staff at Kwantu. They make me feel like family.”
Mazina, has gained experience in guest relations and waitressing.
“Working at Kwantu has made me realise that I want to study further and either complete a secretarial course or office management programme. I was at a stage where I could not find work, I went for training at Siyasebenza and found work at Kwantu. I want others out there who is unemployed to know that they must never give up.”